MPSA President: Jim Fitzpatrick

MPSA President: Jim Fitzpatrick ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Mr. Fitzpatrick has spent 27 years in the IT and Print Industry being exclusively dedicated in the MPS Industry within the past 7 years. During his 20 years with Oki Data Americas, Jim has received a record of 8 Management Achievement award, with his most notable honor being the CEO “Eagle Award” received due to his invention and concept of the first and only known “Analytical Engine” for Managed Print Services, which tests Printed Document Fleets across 56 key industry-best practices areas. Overall, Jim’s drive and ambition is only second to his unique ability to envision and accomplish future business results.

Last Updated on Sunday, 05 September 2010 15:32

MPSA Vice President: Justin West

Vice President: Justin West -- ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Mr. West is hard-working and motivated Information Technology Professional with over 8 years of experience in the Office Document/Print environment. I have extensive expertise and a strong background in Managed Print deployments and Business Consulting in the office technology space, developing innovative tools and processes to improve Enterprise print environments.

Last Updated on Sunday, 05 September 2010 15:54

MPSA Chief Financial Officer: Doug Johnson

Chief Financial Officer: Doug Johnson ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

With over 28 years of imaging and office printer experience at Hewlett-Packard and Print, Inc., Mr.Johnson has earned a solid reputation as a pioneer in network printing and managed output services solutions. Prior to his Executive position Print, Inc., Doug held the position of SVP of WW Marketing for HP's Imaging and Printing Systems Group. Leading to that, Doug was VP and GM for the Imaging Supplies Division of HP where his team developed innovative and cutting-edge strategies, widely regarded as firsts in the hardcopy supplies industry.

Last Updated on Sunday, 05 September 2010 15:56

MPSA Secretary: Greg Walters

Secretary: Greg Walters ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Mr. Walters has spent 22 years in the B2B environment providing IT and Output systems to SMB and Fortune 100 companies. During his career, Greg has achieved many sales and selling achievements for multiple companies. He has been trained extensively and uses many skill sets daily; from Strategic Selling to Project Management. In the output industry, he has worked with Panasonic, Oce, IKON and is currently growing a MPS Practice.

Last Updated on Sunday, 05 September 2010 15:57

MPSA End-User Board Member: Josh Feathers

End-User Board Member: Josh Feathers ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Josh Feathers has 11 years of experience in Office Document and Managed Print Services as an end-user of MPS products and offerings. Nationwide was selected for the 2009 Photizo sponsored MPS Leadership Award winners for Corporate Implementation. The MPS project within Nationwide was named in the 2008 Top 10 IT Projects.

Last Updated on Sunday, 05 September 2010 16:01

MPSA End-User Board Member: Marvin Reem

End-User Board Member: Marvin Reem ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Marvin Reem is the Chief Information Officer of Bob Jones University, in Greenville South Carolina. As such he is responsible for the strategic and operational aspects of technology for the University and its associated organizations.

Last Updated on Sunday, 05 September 2010 16:02

MPSA Independent Consultant Board Member: Edward Crowley

Independent Consultant Board Member: Edward Crowley ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

With more than 20 years of marketing and management experience, Ed Crowley is a leading thinker in product development, strategic marketing, and the Managed Print Services market. Since founding the Photizo Group, a consulting and research firm that assists in developing growth strategies, in 2006, he has successfully worked with OEMs and industry suppliers to develop winning, sustainable competitive strategies. Within a few short years Mr. Crowley has developed a list of blue chip clients, including six of the top eight printer, copier, and MFP companies, while establishing the Photizo Group as the preeminent expert in the Managed Print Services market. Mr. Crowley’s hard work has produced remarkable success and he has shared his knowledge and experience at speaking events worldwide.

Last Updated on Sunday, 05 September 2010 16:02

MPSA Independent Consultant Board Member: Johan Kosters

Independent Consultant Board Member: Johan Kosters( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

I am working in the imaging and printing industry for more than 20 years. I held several positions within Océ's research, sales, training and business services. Since 2002 I am an independent consultant and founded DOCplus Consultancy in 2004, supporting clients with improving their document infrastructure and processes. DOCplus Consultancy has built an independent leadership position in the Netherlands for document imaging and printing consulting services, including strategy development, purchasing support and ongoing service level management of MDS/MPS engagements in government, education, healthcare, finance and other markets.

Last Updated on Sunday, 05 September 2010 16:06

MPSA Independent Consultant Board Member: Robert Newry

Independent Consultant Board Member: Robert Newry ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

This is an exciting time to be in the industry as we transform from a box led proposition to a service led one. There are many choices and challenges to address and the Managed Print Services Association (MPSA) provides a much needed independent source of advice, discussion and standardisation. My experience at NewField IT where we have been involved in 100+ MPS type projects in 31 countries is why I feel I can bring a knowledgeable and independent view to this diverse and fast evolving area.

Last Updated on Sunday, 05 September 2010 16:06

MPSA Independent Dealer Board Member: Joe Barganier

Independent Dealer Board Member: Joe Barganier ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Mr. Barganier has spent 18 years in the printer and copier industry. He has worked for two printer manufacturers (QMS and Ricoh) and three copier dealers. He has been with MT Business Technologies, Inc. in Ohio since May 2007 where he developed and manages their unique MPS offering – Total Output Management.

Last Updated on Sunday, 05 September 2010 16:08

MPSA Independent Dealer Board Member: Brian Stevenson

Independent Dealer Board Member: Brian Stevenson ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Brian Stevenson is President of LaserNetworks, North America’s leading independent MPS Reseller, supporting almost 100,000 print devices under MPS contracts. Brian and his team are focused on continuing LaserNetworks's innovation and leadership across the company's core business of its MPS Cost Per Page^® program, established in 1996. Over the past few years, the company has been recognized by the Photizo group as the Top Managed Print Services Dealer, by Computer Dealer News as the Top Managed Services Solution Provider in Canada, and one of the Top 5 Green IT Resellers in Canada. Prior to joining LaserNetworks, Brian was the President of an ERP software company along with holding an Executive position with Pitney Bowes Canada. In addition to a Bachelor of Commerce degree, Brian has an Executive MBA from Queen’s School of Business (Kingston, Canada).

Last Updated on Sunday, 05 September 2010 16:09

MPSA Independant Dealer Board Member: Ravi Balaguragi

Independant Dealer: Ravi Balaguragi ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Mr. Ravi Balaguragi has been associated with Office Automation & IT industry since last 15 years.  He has a rich experience of 11 years working with Xerox India.He has closely seen office automation industry graduating from analog copier to color MFP & the convergence of imaging & printing technology.In his present capacity as Service Manager of Mustafa Sultan Office Technology Co LLC he has transformed the organization into a leading service provider in the region. 

Last Updated on Sunday, 05 September 2010 16:10

MPSA Infrastructure/Software Board Member: Matt McLeish

Infrastructure/Software Board Member: Matt McLeish ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Matt McLeish is Director of Managed Print Solutions at Parts Now!, the nation’s largest laser printer parts distributor. Matt goes beyond the technology to help make print management simple, proactive and profitable. Previously, Matt held sales positions in the healthcare market, including DePuy Orthopaedics, Merck & Company and Dey Labs. His experience selling advanced medical products has taught him the need for easy-to-use programs that put powerful information at your fingertips. It’s this straight-forward approach that helps customers control print-related costs, often by as much as 30 percent. Matt earned a B.S. from the University of Wisconsin-Madison.

Last Updated on Sunday, 05 September 2010 16:11

MPSA Infrastructure/Software Board Member: Norm McConkey

Infrastructure/Software Board Member:  Norm McConkey ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Mr. McConkey is an award winning industry author, and has presented at numerous industry events including: World Expo, ITEX, Lyra Symposium, Remax (Europe), and the Photizo MPS Symposium, as well as various business forums including the Copier Dealer Association (CDA) and the Select Dealer Group (SDG). In 2005, McConkey recognized that there were few educational events tailored to MPS and together with various industry colleagues initiated the MPS Roadshow. These Roadshows educated hundreds of dealers across the globe on best practices to get their MPS programs up and running.

Last Updated on Sunday, 05 September 2010 16:12

MPSA Manufacturer Board Member: Eddie Castillo

Bio pending ...

MPSA Manufacturer Board Member: Ken Stewart

MPSA Board Member: Ken Stewart ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

Ken Stewart is currently a board members and author of the ChangeForge blog comments.

"This is an exciting time for office technology providers of ALL disciplines and competencies as the Managed Print Services Association (MPSA) is created. The vision statement of MPSA calls for "a worldwide independent and non-profit organization that embraces all industry participants in a collaborative and noncompetitive environment, as we strive together to provide the necessary industry standardization..." The strong emphasis on diversity is the exact reason I have the ability to provide the required responsibilities as a Board Member."

Last Updated on Sunday, 05 September 2010 16:12