Companies are constantly being asked to do more with less, for less. Reduced budgets and growing demands on businesses have forced them to find ways to cut costs, increase IT resource productivity, and optimise existing investments. Paperserve offers a comprehensive print auditing solution that will assist in identifying and recovering expenses. Paperserve gives employers visibility into their company’s office output device expenses, enabling them to decrease expenses and increase their profit margins. Our unique service incorporates management and data analysis of your organisation’s printing environment, along with product updates and enhancements that meet the rapidly evolving technology in multi-function devices, printers and operating systems. At Paperserve we offer a wealth of experience in the arena of print management, not only in managing our software to provide the best results for an organisation’s reporting, but also to better understand data management in the areas of:
In an era where service has become a defining factor for customers’ choices, organisations of all types struggle to find the balance between delivery of a service, the cost of the delivery, and customer expectations. This is where Paperserve’s measure and manage philosophy can revolutionise your business. Our vision is to be the market leaders in providing bespoke print management solutions, with integration services that specialize in internal billing and management systems.
Founded in 2004, Paperserve is an independent South African company with offices in Cape Town and Johannesburg and is run by David Maginley who has over 14 years of experience in print management. All of our solutions come with installation, support and technical assistance and all of our products are Proudly South African.
Well-planned processes are pointless if their day-to-day operation is not properly carried out and managed. Paperserve implements support tools to cross-check and back our processes, allowing an overall view of service operation and detection of any threats or failures to service quality.
Very few companies in the world know or are able to accurately quantify the actual cost of a printed document. Peripheral IT is the one area in an organisation where cost control is limited to a minimum. Many medium and large organisations have revealed that the disparate budget process of audits / cost analysis within peripheral IT is the biggest contributor to the lack of information. Most companies were unable to list the costs that would make up the Total Cost of Ownership of their print environment. Printing in organisations has also been divided into copier and printing, where printing is considered to be part of IT but copying is merely a facility’s management issue. Technology has changed over the past 7 years to the extent that all print devices are (or should be) part of the network and should not be distinguished between copying, printing, faxing or scanning when looking at this environment.
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